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Assistant Market Manager

Position: Assistant Market Manager
Employment Type: Part-time, seasonal (April–November)
Hours: Up to 12 hours per week (including Saturdays, 7:00 AM–1:00 PM; 8:00 AM start in November) with occasional additional hours as needed
Compensation: $16–$18 per hour, based on experience

Position Overview

The Watauga County Farmers’ Market (WCFM) is seeking a highly organized and motivated individual to serve as our Assistant Market Manager. This role is essential in supporting the Market Manager with the weekly operations of the Market, managing our Double Up Food Bucks (DUFB) food access program, and assisting with marketing and communications efforts to promote the Market and its vendors. The anticipated start date is on or around April 5, 2025.

Primary Responsibilities (Market Days)

  • Market Operations & Customer Engagement:

    • Serve as a friendly and knowledgeable resource for vendors and customers

    • Ensure adherence to market rules and policies

    • Set up and staff the Market Info Booth, assisting with customer inquiries

    • Manage setup and takedown of market infrastructure (tents, tables, traffic cones, signs, trash cans)

    • Oversee parking logistics and direct staff/volunteers to ensure safe, efficient parking

    • Record attendance and maintain hourly reports

    • Assist with special events, cooking demos, kids’ activities, and community booth visitors

    • Serve as Market Manager in their absence, ensuring all operational tasks are completed

  • Food Access & Double Up Food Bucks (DUFB) Program:

    • Serve as the primary point person for DUFB at the Market

    • Facilitate SNAP/EBT/FMNP transactions and educate customers on food access programs

    • Distribute and collect vendor tokens and maintain accurate records

    • Organize DUFB supplies and track program data

  • Marketing & Communications:

    • Create photo and video content during market days for use on social media, newsletters, and the website

    • Develop engaging social media posts to highlight vendors, products, and special events

    • Assist in maintaining the WCFM website and e-newsletter

    • Help distribute promotional materials such as flyers, posters, and yard signs

Additional Responsibilities (Non-Market Days, Remote & In-Person)

  • Assist with vendor and volunteer coordination

  • Maintain storage and market facilities

  • Attend community meetings or events on behalf of WCFM as needed

  • Other tasks as assigned to support the Market Manager

Qualifications

  • Strong interpersonal and communication skills

  • Highly organized and detail-oriented, with the ability to prioritize and meet deadlines

  • Proficiency in Google Sheets/Excel and data entry

  • Basic photography, videography, and/or graphic design skills for digital marketing

  • Comfortable working outdoors in various weather conditions

  • Ability to lift and carry up to 40 lbs.

Preferred Qualifications:

  • Experience managing social media platforms for a business or organization

  • Knowledge of food access programs and/or farmers’ market operations

  • Experience handling payments, inventory, or financial transactions

  • Leadership experience in a customer-facing or event coordination role

This is a great opportunity for someone passionate about supporting local farmers, small businesses, and food access in our community while also helping to tell the story of the Market through marketing and communications.

To Apply:

Apply by March 8 for priority consideration.
Please email your resume and cover letter to Market Director Michelle Dineen at wataugacountyfarmersmarket@gmail.com.

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Market Support Team Member

The role of the Market Support Team Member is to provide a safe and welcoming Market space and to promote the curation of an enjoyable Farmers’ Market experience for customers and vendors alike. The Market Support Team Member should commit to working a minimum of 2 Saturdays per month during the months of May - October from 7:00 AM until 1:00 PM. The position of Market Support Team Member for Watauga County Farmers' Market is a part-time, temporary job.  The compensation is hourly. The Market Support Team Member will work an estimated 6 hours a week, for 15 - 30 weeks during the market season (April - October). The anticipated start date is on or around April 5, 2025. We will be hiring multiple candidates for this role.

On Market days the responsibilities of the Market Support Team Member may include:

  • Being a positive, helpful, and engaging resource for customers and vendors

  • Being knowledgeable with all rules and procedures of the market

  • Assisting with setup of trash cans, market tents and tables, traffic cones and market signs on each market day

  • Cleaning and maintaining the restrooms at Horn in the West if needed

  • Enforcing Market policies

  • Taking shifts monitoring parking lot and helping to park cars safely and efficiently

  • Helping to conduct customer and vendor surveys

  • Assisting with special events and Market activities

Job Requirements:

The ideal candidate will:

  • have previous experience in a customer service or retail setting

  • be reliable

  • be positive and enthusiastic about our market

  • demonstrate a passion for and interest in supporting our local food system

  • have their own vehicle or reliable transportation to and from work

Compensation:

  • $12/hr. to start

To apply, please send resume to wataugacountyfarmersmarket@gmail.com.